Terms of Service
Last updated April 6, 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, landing pages, forms, scheduling tools, messaging programs, calling programs, and other online or offline services that link to or reference these Terms (collectively, the “Services”) provided by Atlas Senior Advocacy (“Atlas,” “we,” “us,” or “our”).
By accessing or using the Services, submitting a form, scheduling a consultation, requesting information, or otherwise interacting with us through the Services, you agree to these Terms. If you do not agree, do not use the Services.
These Terms provide a national baseline for our website and communications. Additional disclosures, consents, or notices may apply depending on the particular service program, campaign, state law, or communication channel.
1. Eligibility and Authority
You represent that
- you are at least 18 years old;
- any information you submit is truthful, accurate, and complete;
- if you provide information about or on behalf of a senior, you have the authority, legal authorization, or power of attorney to do so;
- if you provide a phone number or email address, you are the subscriber, customary user, or otherwise authorized to consent to communications at that contact point.
2. Scope of Services
The Services may allow you to
- learn about Atlas Senior Advocacy and its trusted agent, healthcare advocacy, and financial advocacy services;
- request information and schedule a free consultation;
- submit inquiries, intake forms, and service requests;
- receive emails, text messages, calls, voicemail messages, and related communications;
- access certain third-party tools, calendars, scheduling platforms, or portals integrated into the Services.
The Services are offered for informational, operational, and advocacy-engagement purposes. Nothing on the Services constitutes a guarantee of any specific advocacy outcome, healthcare decision, financial result, legal outcome, or other guarantee of performance.
Atlas Senior Advocacy is not a law firm, licensed financial advisor, medical provider, or insurance carrier. Advocacy services are provided as a professional Certified Senior Advisor (CSA). Clients should consult licensed legal, medical, and financial professionals for advice specific to their circumstances.
3. Privacy and Communications Practices
Your use of the Services is also subject to our Privacy Policy, which is incorporated into these Terms by reference. In the event of a conflict between these Terms and the Privacy Policy as to privacy practices, the Privacy Policy will control with respect to those privacy issues.
By submitting information through the Services, you acknowledge that we may collect, use, and disclose personal information as described in our Privacy Policy.
4. Consent to Communications
By submitting a form, providing a phone number or email address, scheduling a consultation, or otherwise requesting information from us, you agree that Atlas and its service providers may contact you regarding your inquiry and related advocacy matters, subject to your consent choices, applicable law, and our Privacy Policy.
Depending on the context and permissions you provide, these communications may include
- consultation follow-up and scheduling;
- service confirmations and reminders;
- advocacy updates and progress notifications;
- account or billing-related notices;
- informational content about senior advocacy topics;
- promotional or marketing communications, where permitted and where you have provided any required consent;
- safety, operational, or legally required notices.
These communications may be sent or placed by
- live agents or Atlas personnel;
- automated telephone dialing technology;
- prerecorded or artificial voice technology;
- AI-generated voice technology;
- SMS or MMS text messaging;
- ringless voicemail, direct-to-voicemail, or voicemail delivery technology;
- email or other electronic messaging tools.
The FCC has confirmed that AI-generated voice calls are treated as “artificial” voice calls under the TCPA, and ringless voicemail to wireless numbers is subject to robocall rules. For telemarketing or promotional robocalls and robotexts, prior express written consent is required; informational communications may be governed by different consent standards depending on the content and channel.
Consent is not a condition of receiving our services.
5. SMS, Calling, AI Voice, and Voicemail Program Terms
This section applies if you provide a mobile or other telephone number to us.
A. Program description
Atlas may use your number to send or place communications relating to
- consultation scheduling and follow-up;
- service updates and advocacy reminders;
- account or billing notices;
- optional promotions or informational content, where you have consented if required.
B. Use of automated technology
Where permitted by law and consistent with the consent you provide, Atlas and its vendors may use
- automated dialing technology;
- prerecorded or artificial voice messages;
- AI-generated voice messages;
- ringless voicemail or direct-to-voicemail technology.
C. Consent standards
You agree that any consent you provide through a web form, checkbox, keyword, or other disclosed consent method may be used as evidence of your request and authorization to receive the communications you selected. Consent must be specific to Atlas and the communication purpose presented at the time of collection.
D. Message frequency
Message frequency varies. You may receive recurring communications depending on your relationship with Atlas and the preferences you select.
E. Charges
Message and data rates may apply. Your mobile carrier’s standard messaging or calling charges may apply.
F. Opt-out
You may opt out of text messages at any time by replying STOP. You may also use standard opt-out keywords if supported, including STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. For help, reply HELP where supported, or contact us directly.
You may revoke consent to receive calls or texts, including automated, prerecorded, AI-generated voice, or ringless voicemail communications, by any reasonable method. We will honor revocation and do-not-contact requests as required by law and, where applicable, within no more than 10 business days.
G. Effect of opt-out
If you opt out, we may still contact you for communications permitted by law, including certain non-marketing operational or legally required notices.
H. No carrier liability
Wireless carriers are not liable for delayed or undelivered messages.
I. Number accuracy
You agree to provide a valid number that you are authorized to use and to notify us promptly if your number changes. If your number is reassigned and another person receives messages intended for you, please notify us so we can update our records.
J. Logging and records
We and our service providers may log submissions, consent records, opt-ins, opt-outs, message events, call events, voicemail delivery attempts, and related metadata for compliance, quality assurance, and dispute-resolution purposes.
6. Form Submissions and User Responsibilities
You agree not to
- submit false, misleading, or incomplete information;
- impersonate another person or submit another individual’s contact information without proper authorization;
- use the Services for unlawful, abusive, harassing, fraudulent, or disruptive purposes;
- interfere with or attempt to gain unauthorized access to the Services or related systems;
- upload malicious code or harmful content;
- use the Services to send spam, exploit vulnerabilities, or evade opt-out controls.
We may reject submissions, suspend access, or block use of the Services if we believe these Terms have been violated or if needed to protect Atlas, users, or third parties.
7. Intellectual Property
The Services, including their text, graphics, logos, images, videos, designs, layouts, compilations, and other content, are owned by or licensed to Atlas Senior Advocacy and are protected by intellectual property laws.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for personal, non-commercial use related to learning about or interacting with Atlas Senior Advocacy.
You may not
- copy, reproduce, republish, distribute, modify, display, or create derivative works from the Services except as expressly permitted by law or with our written permission;
- use the Atlas name, marks, or branding in a misleading way;
- scrape, harvest, or systematically extract data from the Services without authorization.
8. Third-Party Services and Links
The Services may include links to or integrations with third-party websites, calendars, scheduling tools, payment processors, maps, analytics providers, communications platforms, or social media features.
We do not control and are not responsible for third-party services, their content, availability, or their privacy and security practices. Your use of third-party services is governed by their own terms and policies.
9. Disclaimer of Warranties
To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis. Atlas disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that
- the Services will be uninterrupted, secure, or error-free;
- forms, calendars, or integrations will always be available;
- messages, calls, emails, or voicemail deliveries will be successfully transmitted or received;
- carrier delivery will occur on any particular timeline;
- the Services will be free from delays, inaccuracies, or harmful components;
- advocacy services will produce any specific legal, medical, financial, or personal outcome.
10. Limitation of Liability
To the fullest extent permitted by law, Atlas and its owners, officers, employees, agents, contractors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or use, arising out of or relating to the Services or these Terms, even if advised of the possibility of such damages.
To the fullest extent permitted by law, the total liability of Atlas for claims arising out of or relating to the Services or these Terms will not exceed the greater of
- the amount you paid, if any, to Atlas for the specific service giving rise to the claim in the three months preceding the claim; or
- one hundred U.S. dollars ($100).
Some states do not allow certain limitations, so portions of this section may not apply to you.
11. Indemnification
You agree to defend, indemnify, and hold harmless Atlas Senior Advocacy and its owners, officers, employees, agents, and service providers from and against claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to
- your use of the Services;
- your violation of these Terms;
- your violation of applicable law;
- your submission of another person’s information without proper authority;
- your misuse of the communications program or consent process.
12. Suspension and Termination
We may suspend, restrict, or terminate your access to the Services, or stop communications to or from you, at any time and without prior notice if
- we believe you violated these Terms;
- we need to protect the Services, users, or Atlas;
- required by law, regulation, carrier policy, or vendor requirements; or
- we discontinue a service, campaign, or channel.
Termination does not affect rights or obligations that by their nature should survive, including consent records, payment obligations, dispute provisions, disclaimers, limitations of liability, and compliance logs.
13. Electronic Notices and Records
You agree that we may provide notices, disclosures, records, and other communications electronically, including by posting them on the Services, by email, by text message where appropriate, or by other electronic means permitted by law.
You agree that electronic records and signatures may have the same legal effect as paper records and handwritten signatures, to the extent permitted by law.
14. Geographic Scope
The Services are intended for use in the United States. Atlas primarily serves seniors and families in South Carolina’s Lowcountry region, including Hilton Head, Bluffton, and Beaufort. We do not represent that the Services are appropriate or lawful for use outside the United States.
15. Governing Law and Venue
These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles, except to the extent superseded by applicable federal law.
Any dispute arising out of or relating to these Terms or the Services shall be brought in the appropriate state or federal courts located in South Carolina, and you consent to personal jurisdiction and venue there, unless applicable law requires otherwise.
16. Dispute Resolution
Atlas Senior Advocacy encourages clients and visitors to contact us directly to resolve any concerns before pursuing formal legal action. We are committed to addressing issues promptly and in good faith. Please reach out using the contact information below.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last Updated” date and may provide additional notice where required by law. Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.
18. Contact Information
If you have questions about these Terms or our communications practices, contact